Support
Talk to the Cordex team about your account, billing, WhatsApp channels or connecting AI assistants.
- suporte@cordex.ai
- +55 11 98805-6388
Support on business days, during business hours (Brasília time).
Found a security issue? Write to suporte@cordex.ai with the subject "Security".
Personal data requests (LGPD/GDPR): privacidade@cordex.ai.
Frequently asked questions
How do I connect Cordex to Claude or ChatGPT?
Follow the steps on the Connect AI assistants page. All you need is the server URL and a Cordex account.
How do I disconnect an assistant?
In Settings › API and MCP, find the app in the connected apps list and click Revoke. Access ends immediately.
Can the assistant see my conversations with it?
No. Cordex only receives the parameters of each tool the assistant calls, never the chat history.
Do I need a paid plan?
Any Cordex account, including during the trial, can connect AI assistants.